SGA Security Managing Director, Eric Sambu (second left) displays the award that his company received after being announced overall winner of the Most Equipped and Reliable Security Company of the Year, 2020 at the Tanzania Consumer Choice Awards ceremony held in Dar es Salaam over the weekend.
SGA Security Managing Director, Eric Sambu (seated second right) in a group photo with the award that the company won after it was announced overall winner of the Most Equipped and Reliable Security Company of the Year, 2020 at the Tanzania Consumer Choice Awards ceremony held in Dar es Salaam over the weekend.
SGA Security has made another first by being declared the overall winner of the Most Equipped and Reliable Security Company of the Year, 2020 at the Tanzania Consumer Choice Awards ceremony Dar es Salaam over the weekend.
SGA Security had been shortlisted with seven other security companies in a competitive survey that consumers were required to vote online. The competition ran for one month from 5th November 2020.
After the announcement, SGA Security officers were overwhelmed with joy as they took to the podium to accompany their Managing Director, Mr Eric Sambu, who received the award.
In his appreciation speech, Mr Sambu explained that SGA was celebrating its 50th anniversary this year, and was the first security company to be registered in Tanzania, as Group 4 Security (T) Ltd. They have remained on top since and currently employs over 6,000 Tanzanians.
“We dedicate this award to our customers for having faith and confidence in our service. This motivates us to work extra hard to give them value for money”, Mr Sambu said.
He also saluted his staff for giving the company competitive advantage. “There are about 2,000 private security companies in Tanzania. What differentiates us is how we deliver the service to our customers. This award is a clear demonstration that we know what the customers want, and we know how to deliver it. Our employees remain our focus to ensure that they always exceed customer expectation”, he added.
On her part, SGA Marketing Manager – Faustina Shoo – expressed joy after receiving the award during a very challenging year caused by Covid-19 pandemic. “At SGA we remained forthright and customer focused. Together, we are stronger amidst the pandemic. We thank the customers and the public for their trust”, she said.
SGA Security provides guarding services, alarm response service, cash services, electronic security solutions, courier services amongst others. The company is the only ISO18788 certified (Security Operations Management System). It also has ISO 9001: 2015 and ISO 45000:2018 (Occupation Health and Safety) amongst other accolades.
Mr Sambu explained that he values the close working relationship with police force, especially in training, pre-employment vetting, investigation, response and operations.
He urged other companies to adhere to good standards of service by emulating this and called on them to take care of their employees by paying good salaries and on time so that they are motivated to work. “Investing in people is a good investment. Continuous training as required by police is key to success”, he added.
While stating the future plans for SGA, Mr Sambu said they will continue to invest in people, technology and innovation to give value for money to its customers and continue to create value to the society.
He said they look forward to retaining the trophy next year as he thanked the organisers of the Consumer Choice Awards for the approach used, for having customers vote for who they prefer, adding that this is the most legitimate award in the region. It will bring positive change in service delivery.
0 comments:
Post a Comment