OTR STAFF RECEIVE TRAINING ON QUALITY MANAGEMENT SYSTEM

By the OTR Reporter, Dar es Salaam │ The Office of the Treasury Registrar (OTR) has stepped up efforts to strengthen its operational systems by equipping staff with knowledge and skills on the Quality Management System (QMS), as part of its drive to align the institution with internationally recognised quality standards.

The training, conducted by Amaxon Company Limited and held on Friday, September 4, 2026, in Dar es Salaam, is part of OTR’s preparations to obtain ISO 9001:2015 certification, an internationally recognised standard for quality management systems.

Opening the training on behalf of the Treasury Registrar, Ms Lightness Mauki, the Director of Performance Management of Commercial entities, said the implementation of QMS would enable OTR to strengthen its work systems, improve efficiency and ensure that its services respond effectively to the needs of stakeholders.

“We want to be recognised internationally for delivering quality services, operating efficiently and meeting the expectations of our stakeholders,” Ms Mauki said.

She said achieving this objective would require the participation of all staff, supported by clear procedures that define how work is carried out, monitored and assessed.

The staff training was preceded by a one-week capacity-building programme for QMS Champions drawn from all OTR departments and units.

The programme equipped them with practical skills in applying quality management principles to their day-to-day work, as well as conducting internal audits of work systems.

The QMS Champions are expected to play an important role in promoting and supporting the implementation of the system across different areas of the institution, helping to ensure that its requirements are well understood and consistently applied.